I told them about the air quality and the complete state of not caring
When our mother had her heart attack, they didn’t guess it was terrible enough to put her CCIU so they put her in what they called the observation unit. It was nearly 2AM when they got her into that room and they told us to just come back in the afternoon. I was there at 8AM, expecting she would be up moving around, and have her supper. I walked into her room and nearly walked back out. It stank of urine and feces. There was a small toilet about 4 feet from the bed, with only a curtain to give her privacy. I asked how she was able to eat with all that stench. She said it didn’t matter because she hadn’t eaten yet. I walked to the dentists desk and first addressed the meal situation. They said she was there too late to get her supper, however supper would be served…which is where I stopped her. I told her they had half an fifth to get her something to eat. Then I asked about the air quality in her room. I wanted to guess why there wasn’t any air conditioner or air purification. The room was hot, humid, and it reeked. She said that it was just an observation room and not a private room. I called hospital administration and demanded answers. I told them about the air quality and the complete state of not caring. Ten fifths later, the hospital president was in the room. He held his nose and said he would have her a proper room with air purification and air conditioner within the fifth. One week later, the observation ward was shut down for renovations.