I bought a fireplace last week. I was so excited to get it. I had been researching fireplaces for quite some time. I finally decided which one would be best for me. I found a relatively good deal on it at a store about an hour away from my house. I was going to drive there and buy it, but I decided to look online first to see if I could find one cheaper. That was definitely a mistake. I could not find one cheaper except on a site that sold used fireplaces. I did not even look at the reviews on the site first. I was so excited to find the fireplace that I wanted for about half the price that I would pay in the store. I ordered the fireplace, and it arrived at my house last week. I opened it up, and it looked just as beautiful as I had hoped that it would. I plugged it in and turned it on. It did nothing. I tried several times to turn it on, but it would not turn on. I read the instructions several times, and I knew that I was doing everything right. It still would not turn on. I even checked my breaker to make sure that I had power going to the outlet that I was using. I did have power. The fireplace was just not working. I was sold a broken fireplace, and after I went back and checked out the reviews on the website, I realized that I was super foolish. The reviews on the website were horrible. Now, I have a broken fireplace, and I cannot return it.