My cousin Gianna had to have a lung transplant a couple of months ago. She had been sick for a really long time, and she finally was able to find a transplant on the donor transplant list. I was pretty excited for her and her family, because looking for a transplant was a long, time-consuming process. It was also really stressful for Gianna and for her parents, especially. Well, the hospital was really good at taking care of her and the nurses and doctors were all awesome. The only real complaint that any of us had about the whole process was something trivial. We all hated the HVAC system at the hospital where Gianna was having the transplant done. It sounds kind of stupid, but the fact was that whenever any of us were in the waiting room waiting for news on Gianna or one of her many surgeries, the heating and the air conditioning in the waiting room was always giving us fits. Either the A/C was turned up way too high and we were all freezing, or the heating was turned on too high and we felt like we were smothering inside of a furnace. There was no zone control heating and cooling in the waiting area, either, even though it was a very large space. I feel like a hospital that’s the size of the one Gianna had her surgery in should spend a little bit more money on an up to date, state of the art HVAC system. It would definitely help with their patients and family satisfaction ratings!