I have a lot of commercial Heating and A/C labor done by the same supplier.
The building where my supplier is situated is actually seasoned and in need of major repairs. There are often troubles with the commercial Heating and A/C system. A few weeks ago the supplier did some labor for me and the owner agreed to send me an invoice. When I acquired the invoice, I was troubled by the amount on the bill. The amount seems like it was a lot higher than it should have been. I double took care of with the foreman on the floor to see what labor was completed. After that, I contacted the owner of the business. The owner of the commercial Heating and A/C repair supplier did not guess the first thing about the invoice. He told me to call back after dinner when his accountants would be there. After dinner I called back to speak with the accountant. She went through all of the files to find my account and then he carefully looked at the invoice to see what services all of us were charged for. As soon as he saw 1 of the lines that included a charge for a heating system, he knew there was an issue with the invoice. I did not have a heating system at all on my property. She asked me to supply his a couple of mornings so he could figure out exactly what was going on. Later, he called back to supply me an replace and a new total for the invoice that was due. There was some type of billing error between the more than one invoices.