Patricia had been our friend for multiple years. She was a kind, cheerful elderly lady that was always ready to supply help to anyone who needed it, whether she knew you or not. I had been helping Patricia and Gil out at their cabin whenever I was home. She always insisted that all of us call her Patty or Patricia, not Mrs. Wood. Every one of us also called her husband, Gilbert, or Gil. I would do their grocery shopping, supervise any repairs needed in the house, and help in any other way they needed, then patty would make tasty meals and bring them over or have myself and others come over so all of us could appreciate them together. Every one of us were terrific friends, even with the big age difference. Patty and Gil had an ancient Heating and A/C component that had recently received multiple repairs from the local Heating and A/C repairman. I noted this and had an Heating and A/C professional friend look at the Heating and A/C system. The inspection showed that they needed modern Heating and A/C equipment. The ancient one had come to the end of its reign. The Heating and A/C provider suggested all of us purchase a heat pump with modern Heating and A/C technology. They also substituted the temperature control from a dial-up to a voice-activated WIFI regulator. Every one of us got the most popular Heating and A/C brand in the market, and the techs began the Heating and A/C upgrade. I was determined to offer help with indoor comfort in addition to the advice from the experts in the Heating and A/C business. After installing the modern quality Heating and A/C system, The Woods and I immediately noticed a change in indoor comfort. The techs also proposed them on the importance of Heating and A/C service before they left the premises.